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Bulley & Andrews, LLC recognizes that employee training is vital for continued business success

Chicago, Ill. (June 10, 2009) –  For some businesses, in troubled economic times, employee training programs take a back seat to a host of other corporate expenses.  However, while cutting back on training may seem like an obvious solution during a period of financial instability, Bulley & Andrews thinks it is a short-sighted one.   

That is why after 118 years in business, Bulley & Andrews, LLC continues to look forward, recognizing that their future stems from their employees.  Demonstrating an ongoing commitment to and value for their employees, B&A has intensified their efforts in providing professional training and development to enhance the skills, capabilities and performance of their employees.

In 2009 Bulley & Andrews nearly tripled the number of professionals on staff that are LEED accredited, now totaling 28.  The accreditations are a direct result of a multi-day course Bulley & Andrews’ upper management offered to their staff in order to help them prepare for and earn LEED accreditation.  As the number of LEED accredited professionals rises at B&A, so does their ability to manage LEED projects.  Their project portfolio boasts six LEED registered projects, one of which achieved LEED Platinum certification.  

The focus of the company-sponsored training and educational opportunities is to make employees better prepared and knowledgeable on a project site.  As a requirement, all of Bulley & Andrews’ project managers and project engineers, totaling 42 employees, completed a course on commercial HVAC systems.  The class provided insight on how to compare bids from HVAC contractors on something other than price, why certain HVAC systems are selected for specific building types and how to achieve LEED points for green HVAC.  

Increased competition in today's marketplace makes it critical that employees anticipate, understand and meet the needs of customers, which is why employees at Bulley & Andrews also took part in a seminar on providing excellent customer service.  Project managers, engineers and field personnel learned guidelines and tips on how to improve the level of individualized attention customers receive as well as how to better deliver prompt, dependable and accurate service to all customers. 

“It’s crucial that we continue to invest in the skills and talent of our employees,” said Paul Hellermann, president and chief operating officer of Bulley & Andrews.  “After all, it is their commitment and ability which helps our business grow.”


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